Practical, sensible, changeable and deliverable
Not Generic, but Specific to your business.
With a career spanning in excess of 30 years in the Collections and Recovery Business, across many sectors, Bob is uniquely placed to compare,contrast and evaluate your Operation against suitable practice. (Best practice may not be what you need, want,or, can afford)
Having worked with the major UK Banks for some considerable time and been a driver of change both business and technological in the industry, as well as being engaged in collections consulting across Europe for some time, Bob has significant practical experience at your disposal, not idle theory.
Bob has spoken at major conferences across the world, has written articles for various Credit Magazines,Contributed to major books, and appeared on the Moneybox programme on BBC. He works with Lenders, Debt Purchasers and DCA's to create mutual benefit,and, is able to match large and small system providers to provide specific creditor solutions.
Be it a large or small engagement anywhere in Europe, where Bob has specific experience, then be sure to contact Bob now for an initial view and potential timeline
" In my experience optimisation is about getting the most out of what you have.It is not neccessarily about spending huge amounts of money in systems, although technology has a part to play.Too often organisations can embark on huge investment in technology when it may not be at the heart of performance issues. I tend to look at seven key areas to with a view to establishing optimisation potential within the current environment. If there are technological problems the client will already be aware of them and my involvement can make sure that any investment made will be in the right areas with the right return"
Bob Welsh